DAC - How to access Citrix for Eze OMS

DAC - How to access Citrix for Eze OMS

Purpose  
The purpose of this article is to understand how Citrix access has been setup and relaying the information to EZe team.
Request will be submitted to us by SS&C Technologies (S) Pte Ltd / EZE
Logins will be created and configured by Systems Team. Support will be the one to relay the credentials and steps below to the end user.
Client      
Dymon

Category
Troubleshooting / Citrix access for Eze OMS



Steps
1. Launch Remote Desktop app from your PC.



2. Once opened, Click Add > Workspaces > Enter the URL: https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery and hit subscribe



3. You will be prompted MS sign-in and enter the credentials provided by Systems Team or can be found in (Devolutions)





Reference ticket

    • Related Articles

    • Segantii | How to sign-in to Eze OMS UAT and PROD

      Overview: This is how Segantii users will access the Eze OMS UAT and PROD **Please ensure that Andrew Hunter is in loop for this kind of requests in the event Garreth Mills is not available to approve. **Access permission will be configured by ...
    • Segantii Servers | Eze Remote Access request

      Overview: There will be incoming requests from Eze to remote into Segantii Servers. Service Desk/Support Team can go ahead and grant Eze access using Ezesoft Bomgar Button. Client: Segantii / Eze Steps: 1. Eze will mention in the email/ticket which ...
    • Citrix Workspace Remote Desktop/Apps | Tips in troubleshooting

      Purpose: This article will show you some tips that will help your troubleshooting with Citrix Workspace Remote Desktop/ App issues. Client: ARCM, LCA, VAM Category: Troubleshooting, General Information Keep in mind that any changes you make, (e.g. ...
    • VAM | Citrix Workspace

      Objective: This article will show you how to install and log in to Citrix Workspace and how to set-up 2FA. Client: Viridian Category: Information Steps: 1. Download the Citrix Workspace app from the link below on your personal laptop or home PC. ...
    • Segantii | EzeOMS Tickets

      Please send all support request to segantii.eze.onboarding@sscinc.com DL for any EzeOMS tickets requiring Eze SSNC assistance for Segantii. See attached email communication.