NEXUS - User Onboarding Process for Onsite Support

NEXUS - User Onboarding Process for Onsite Support

Info
Purpose
This KB article is a guide for NEXUS User Onboarding Process for Onsite Support

Info
Client
Nexus Commodities Capital Management Pte. Ltd.

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Type
Internal User

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Category
Onboarding Process Onsite Support


Notes
Steps
Step1: Email Yvonne at yvonne@nexuscommod.com to arrange creation of M365 account (She will liaise with QX to purchase the licence and account creation internally).

Step 2: Once account is purchased and created, arrange with Yvonne to go onsite to setup the new computer physically.

Step 3: Use BCTadmin account to complete the initial setup, password refer to DLVS.

Step 4: Create BCTadmin2 and user account, password refer to DLVS.

Step 5: Add the computer name to inventory excel - Nexus Inventory.xlsx, follow the convention and running number. 

Step 6: Connect to company wifi, password refer to DLVS.

Step 7: Install Crowdstrike, installer can be found in admin portal. Password refer to DLVS.

Step 8: Run windows update ensure it is fully up to date.

Step 9: Install the following freeware:

  1. Chrome

  2. 7-Zip

  3. Adobe Reader

  4. Zoom

  5. Java

  6. VLC

  7. K-Lite Codecs

  8. PDF24

  9. WeChat

  10. GIMP


Step 10: Install wifi printer: HP Color LaserJet Pro MFP 3303sdw

Step 11: Configure scanning to printer.

Step 12: Login with new user account, default password refer to DLVS.

Step 13: Setup Outlook.

Step 14: Setup MS Teams.

Step 15: Setup OneDrive.

Step 15: Test Print Function.

Step 16: Test Scan Function.

Idea
Reference Ticket
N/A

Quote
Glossary