Remote desktop Citrix

Part 1 Purpose of the article; Remote desktop Citrix.

2) Client : -  ARCM/ LCK

3) Category :  Remote desktop

Steps

For the ticket reference.

1. User can't login with his remote desktop.

2.Login to the Citrix cloud using admin credentials.

3. 

4. Check for the Client and machine to check.

5. 

6. Once you have check for the user.

7. Click the Logoff user and revert back again to user to test it out again his remote desktop.

8. Wait for the user to reply and check if the user can now login.

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