VAM | New Joiner Request

VAM | New Joiner Request

Purpose:
The below document contains the detailed procedure on how to perform new joiner request for VAM.

Client:
 VAM


Steps:
1. Log in to VAM PMM1 in CW


2.  Launch ADUC > VAM >HK > Users > Right Click on O365 > New > User



3.  Fill out First Name and Last Name of the new joiner.
Log on name should be first.lastname format. Make sure that you select @vam365.net > Next


4. Create a password and select User must change password at next logon > Next > Finish
 

5. Launch PowerShell and type: start-adsyncsynccycle -PolicyType Delta in order for the new user to sync in Azure Portal.



6.  Once the user is Sync in Azure Portal, make sure you add the new user in the group: GR: Teams Archive


If you are going to mirror SharePoint permissions of an existing user to the new user, make sure you do it in ADUC and NOT in Azure Portal.
If no license is available, follow the usual process of reaching out to AM via e-mail and copying Ben and CME.


    • Related Articles

    • VAM | Leaver Process

      Overview: The below document contains the detailed procedure on how to perform user leaver request for VAM. We will get the request from the client that includes the “Leaver IT Access Form” containing all the necessary information of the user who ...

    • EFH Onsite Engineer Check - list (New joiner)

      Purpose This KB article is to have a baseline process that can be followed by the On-site Engineer when they are setting up the machine for new joiner. Client EFH / Equities first Holdings Category Onsite, new joiner checklist Steps Link/URL of ...

    • VAM | Meeting Room Set-up

      Purpose Purpose of the article is to have an overview of what is the current set-up in VAM Meeting room Client: VAM Category: Troubleshooting, Error, General Information We have removed the Poly Studio in their meeting room. They are now using a ...

    • VAM | Citrix Workspace

      Objective: This article will show you how to install and log in to Citrix Workspace and how to set-up 2FA. Client: Viridian Category: Information Steps: 1. Download the Citrix Workspace app from the link below on your personal laptop or home PC. ...

    • ARCM | How to handle Geneva Service Manager restart request

      Purpose Purpose of the article is to inform us how to handle Geneva Service Manager restart request from ARCM users. Client: ARCM Category: General Information Important Information/ Note/Warning -Review the ticket carefully and make sure that the ...