KCC- Client Support Operations Information

KCC- Client Support Operations Information

Info
Purpose
The purpose of this article is for Client support Operations information

Info
Client
Kings Court Capital - SG 

Info
Category 
General Information

Notes
Information

Point of contact: Chris Wong [cwong@kingscourtcap.com] SG

Services:

Remote support, onsite support, and CTO advisory.
 pay-per-use basis.

Power down exercise: Annually.

Patching: Quarterly

Antivirus: CrowdStrike.

Below is an example for remediation after sorting out.
-sort by Kernel version, we would need to find the KB number and the date.
-should fall under within the quarter, for eg if we are checking for Q1, the KB release date should be within Jan, Feb or Mar.

Idea
Reference ticket
N/A

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