VAM | Meeting Room Set-up

VAM | Meeting Room Set-up

Purpose
Purpose of the article is to have an overview of what is the current set-up in VAM Meeting room

Client:
VAM

Category:
Troubleshooting, Error, General Information

We have removed the Poly Studio in their meeting room.
They are now using a Logitech Rally Advanced Conferencing System connected to a mini-PC (VAMHKVC01)

Logitech Rally Advanced Conferencing System




Account used in VAMHKVC01 is meeting.room
meeting.room is a user account with E3 license. (it has Outlook mailbox, calendar and Teams)
meeting.room email address is meeting.room@viridianam.com
They will forward their calendar invites/files for presentation to meeting.room@viridianam.com so they could access it in the mini-PC.
They also use a room resource called: Meeting Room, the email address of it is MeetingRoom@viridianam.com
They will also need to include this Room Resource when forwarding the Calendar Invite in order for them to determine if the meeting room is available or not.


Reference Ticket
#1222297



    • Related Articles

    • VAM | Citrix Workspace

      Objective: This article will show you how to install and log in to Citrix Workspace and how to set-up 2FA. Client: Viridian Category: Information Steps: 1. Download the Citrix Workspace app from the link below on your personal laptop or home PC. ...

    • NorthRock - SG Meeting Room AV system fault escalation guide

      Purpose This is SG guide for NorthRock AV issue Client Northrock Category AV system Escalation guide Information Please the attachment for details as shown in the screenshot> Fault Escalation.pdf 1. Contact BMER Technical Assistance Center via Phone ...

    • VAM | Leaver Process

      Overview: The below document contains the detailed procedure on how to perform user leaver request for VAM. We will get the request from the client that includes the “Leaver IT Access Form” containing all the necessary information of the user who ...

    • VAM | New Joiner Request

      Purpose: The below document contains the detailed procedure on how to perform new joiner request for VAM. Client: VAM Steps: 1. Log in to VAM PMM1 in CW 2. Launch ADUC > VAM >HK > Users > Right Click on O365 > New > User 3. Fill out First Name and ...

    • Citrix Workspace Remote Desktop/Apps | Tips in troubleshooting

      Purpose: This article will show you some tips that will help your troubleshooting with Citrix Workspace Remote Desktop/ App issues. Client: ARCM, LCA, VAM Category: Troubleshooting, General Information Keep in mind that any changes you make, (e.g. ...