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Segantii Servers | Eze Remote Access request
Overview: There will be incoming requests from Eze to remote into Segantii Servers. Service Desk/Support Team can go ahead and grant Eze access using Ezesoft Bomgar Button. Client: Segantii / Eze Steps: 1. Eze will mention in the email/ticket which ...
Citrix Workspace Remote Desktop/Apps | Tips in troubleshooting
Purpose: This article will show you some tips that will help your troubleshooting with Citrix Workspace Remote Desktop/ App issues. Client: ARCM, LCA, VAM Category: Troubleshooting, General Information Keep in mind that any changes you make, (e.g. ...
**WARNING ON WEEKDAY CONNECTIONS** for Bloomberg GNET Disconnect and Reconnect Emails
Site 22 and Site 23 Connectivity (px3896) GNET gateway client need to connect to Bloomberg Gateway Server which is located in the Bloomberg environment (Site 22 for SG, Site 23 for HK). GCCM HK and SG are connected to Bloomberg environment using ...
New Joiner Setup
Part 1. Creation of the user from Active directory Review Ticket number and check the New user form for access list and applications. Use Connectwise Automation and Launch remote session to GCC PMM1 or DC01. Launch Active Directory and go to user and ...
Bloomberg User Drive Disconnect
Background: GNET Drive Mapping Region GNET Site Gateway Server IP Address SG GNET Site22 GCCSGBB01 10.220.56.101 HK GNET Site23 GCCHKBB01 10.221.96.101 5-Users from Singapore and 3-users in Hong Kong that have access to both SG and HK GNET Server The ...