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NetDocuments Installation & Configuration Guide – IBL
NetDocuments Installation Guide 1. Download Required Applications: - Visit the NetDocuments Direct Download Page. - Common tools: • ndOffice – integrates with Microsoft Office. • ndClick – browser integration. • ndMail – email integration. • ndSync – ...NEXUS - User Onboarding Process for Onsite Support
Purpose This KB article is a guide for NEXUS User Onboarding Process for Onsite Support Client Nexus Commodities Capital Management Pte. Ltd. Type Internal User Category Onboarding Process Onsite Support Steps Step1: Email Yvonne at ...Steps to Set Up Remote Desktop (via Windows App)
Steps to Set Up Remote Desktop (via Windows App): Microsoft has recently replaced the traditional Remote Desktop app with the new Windows App for remote connections. 1. Download the Windows App from the Microsoft Store. 2. Add your office PC to the ...VAM | How to install Leversys Excel Add-in
Purpose Purpose of the article is to show you how to install Leversys Excel Add-in. Client VAM Type Internal Category How To, Installation request Steps 1. Copy the installer from PMM1 to user's PC. Location: \\VAM-HK-AZ-PMM1\c$\Temp\Sft\Leversys 2. ...ARCM | How to handle Geneva Service Manager restart request
Purpose Purpose of the article is to inform us how to handle Geneva Service Manager restart request from ARCM users. Client: ARCM Category: General Information Important Information/ Note/Warning -Review the ticket carefully and make sure that the ...
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GCQ-AUP IT Contact Information
Purpose Details of the contact person for AUP IT Client GCQ Type Internal Category AUP IT Information Contact person for AUP IT Alan Moreira Systems Engineer | AUP IT Level 5, 115 Pitt Street, Sydney 2000 Phone: 02 8294 3222 Email: ...DAC - How to access Citrix for Eze OMS
Purpose The purpose of this article is to understand how Citrix access has been setup and relaying the information to EZe team. Request will be submitted to us by SS&C Technologies (S) Pte Ltd / EZE Logins will be created and configured by Systems ...Segantii Servers | Eze Remote Access request
Overview: There will be incoming requests from Eze to remote into Segantii Servers. Service Desk/Support Team can go ahead and grant Eze access using Ezesoft Bomgar Button. Client: Segantii / Eze Steps: 1. Eze will mention in the email/ticket which ...Citrix Workspace Remote Desktop/Apps | Tips in troubleshooting
Purpose: This article will show you some tips that will help your troubleshooting with Citrix Workspace Remote Desktop/ App issues. Client: ARCM, LCA, VAM Category: Troubleshooting, General Information Keep in mind that any changes you make, (e.g. ...ARCM Mailbox Folder Size Report
ARCM requested BCT to create a script that will generate a report detailing the size in GB of folders in users' mailboxes. Will need to perform this at least every 2 months for internal Evalution. The script is located on SharePoint ...